How Can We Help?

How Can

We Help?

Let us know your questions or concerns, whether it’s technical support, product information, or general inquiries,

and we’ll provide the assistance you need.

General

1. What Services Does Bayo Offer?

Bayo provides a platform-based Payment System-as-a-Service, enabling clients to white-label our advanced technology and payment system infrastructure to offer diverse financial and non-financial products.

2. How Can I Contact Bayo For Inquiries Or Support?

For assistance, please contact us at +603 7621 5151, or WhatsApp 010-7814930, or email us at support@bayo.my.

3. Where Is Bayo Located?

Bayo is located at No. 72-3 Jalan PJU 5/22, Encorp Strand, Pusat Perdagangan Kota Damansara, 47810 Petaling Jaya, Selangor Darul Ehsan.

4. What Are The Operating Hours of Bayo?

Our Operating Hours: Weekdays: 8.30 am - 11 pm / Weekends/Public Holidays: 8.30 am - 12.30 pm.

5. Does Bayo Offer Custom Solutions for Business?

Yes, we deliver turnkey payment solutions customised to meet each client’s unique needs. Our comprehensive suite of building blocks allows clients to launch and operate their own payment programmes.

6. What Industries Does Bayo Serve?

Bayo serves a wide range of industries, from construction, corporate, fintech, retail, F&B, education, and especially to industries with unbanked foreign workers.

7. How Long Has Bayo Been In Business?

Bayo has been in the financial services and technology industry since 2016.

8. What Payment Methods Does Bayo Support?

Bayo supports a wide range of payment methods, including prepaid cards, e-wallets, bank transfers, and mobile payments, providing flexibility for both businesses and consumers.

9. Is Bayo Regulated By Bank Negara Malaysia?

Yes, Bayo is an e-money issuer, approved and regulated by Bank Negara Malaysia, ensuring compliance with the country's financial and payment system regulations.

10. Does Bayo Offer Salary Solutions For Employers?

Yes, Bayo provides salary solutions for employers, enabling efficient payroll management, timely salary disbursement, and secure payment processing for employees.

Last Updated: February 2025

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